Your Letters of Support Can Improve Language Access in Hospitals!

Author Details

Kimberly Chen

State Policy Director
kchen@cpehn.org

Organization: California Pan-Ethnic Health Network

Go to California Pan-Ethnic Health Network

We need your support to ensure consumers are informed of their right to language assistance when accessing hospital services. Please send in your letter of support for AB 389 (Chau). Make your voice heard and urge the Assembly Committee on Health to advance this bill forward. Letters of support must be received by Wednesday, April 1st, so download and send in your letter TODAY.

For millions of Californians, adequate language assistance is essential to accessing basic health care services. More than 40% of Californians speak a language other than English at home and one in five Californians are Limited English Proficient (LEP), meaning they speak English less than very well. Prior to full implementation, projections found that nearly 40% of those newly eligible for health care subsidies in Covered California would be LEP. Failure to provide language access can lead to serious consequences, such as higher rates of hospitalizations, drug complications, and not returning for follow-ups after an emergency room visit.

AB 389 requires hospitals to post on their website their policy for providing language assistance to LEP patients and requires two state agencies, the Office of Statewide Health Planning and Development and the California Department of Public Health, to post hospital language assistance policies on their website. By law, hospitals are required to develop and submit to the state their policy for ensuring patients with language barriers receive appropriate language assistance. This bill improves access to this information and ensures consumers are informed about their right to language assistance.

The hearing is scheduled for:

April 7, 2015, 1:30 pm
Assembly Committee on Health
State Capitol, Room 4202

Letters must be received by April 1st. Please download and send in yours TODAY!